Chat, Call Trigger & Notification – Triggers allow you to set up automated actions when certain conditions are met. Show pop-up notification based on custom triggers.
User side conversations history and ability to re-engage same conversation – It allows to save each chat history from user side in the widget, later on re-engage and reply to old conversations.
Proactive calls – You will see all your real time visitors in our dashboard, with the additional information like “time on website”, “referring sites”, “current page” etc. You decide based on your criterias who are about to buy your product, so you can offer them a call and talk to guide through your product and make them get your product.
Rich messages in chat
Message sneak-peek – Everything that your customers are typing is visible to you before they send it over. You can search for an answer faster and respond in seconds.
Video Call – Connect with your customers using video chat